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    Domestic

    Dispute Settlement Agreement (Settling Without Going to Court)

    A written record of a voluntary settlement between a trader and domestic customer, covering partial refunds, additional work, or payment plans. Confirms full and final resolution once carried out.

    High risk

    Get legal advice before sending. This relates to a serious dispute or financial situation.

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    When to use this

    • Settling a dispute without going to court
    • Agreeing a partial refund or payment plan
    • Recording a full and final settlement between trader and customer