Skip to main content

    Trusted Payments: good product, cowboy launch. What the new terms mean for your money →

    Disputes

    Offer to Remedy Defects -- Consumer Rights Act 2015 (Domestic Work)

    Low risk

    General use — safe to send as-is once you've filled the gaps.

    Open this template

    Copy to clipboard, or download as Word or PDF.

    Format: Document (Word / PDF) · Downloaded 0 times

    When to use this

    • •A domestic client has complained about defective work and you want to fix it
    • •You want to formally offer to inspect and remedy under the Consumer Rights Act 2015
    • •You need to protect your right to repair before the client brings in someone else