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    Disputes

    Initial Response to Defective Work Complaint (Domestic Client)

    Low risk

    General use — safe to send as-is once you've filled the gaps.

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    When to use this

    • •A domestic client has complained about your work and you need to respond professionally
    • •You want to acknowledge the complaint and ask for a full list of issues
    • •You need to keep the door open for inspection and remedy