Service Strike — What To Do

HIT A LIVE CABLE

1.STOP — don't touch anything
2.If in a machine, STAY IN the cab
3.Keep everyone back — ground may be live
4.Call 999 + DNO emergency number
5.Do NOT touch cables or damaged equipment

HIT A GAS MAIN

1.STOP — no smoking, no ignition sources
2.Evacuate the immediate area
3.Call 0800 111 999 (National Gas Emergency)
4.Call 999 if there is fire
5.Do NOT try to stop the leak

BURST A WATER MAIN

1.STOP — keep clear of undermined ground
2.Channel water away if safe to do so
3.Call your local water company
4.Call 999 if anyone is injured
5.Do NOT enter flooded excavations

After ANY Strike

Report it to your supervisor / site manager immediately Record what happened, when, where, and who was present Expect an investigation — cooperate fully Keep HSG47 / GS6 records ready for inspection Do NOT resume work in the area until cleared Take photos if safe to do so

Know your DNO and water company BEFORE you start digging.

How this site is funded →

Related guides:

Guide 4.26 — Underground Services →